Privacy Policy

Privacy Policy

At House Konnect, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you contact us or use our services.

Information We May Collect

When you contact us, request a quotation, or use our services, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Pick-up and delivery addresses
  • Moving date and preferred time
  • Details about your moving requirements
  • Any other information you choose to provide

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries and quotation requests
  • Arrange and provide our removal and moving services
  • Contact you regarding your booking or service
  • Confirm or discuss your moving requirements
  • Improve our website and customer service
  • Keep appropriate business and booking records

We do not use your personal information for purposes unrelated to our services unless we have a lawful reason to do so.

Protecting Your Information

We take reasonable steps to protect the personal information provided to us against unauthorised access, loss, misuse, or disclosure.

However, no method of sending or storing information online can be guaranteed to be completely secure.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may only share information where necessary to provide our services, comply with legal requirements, or protect our legitimate business interests.

Your Privacy Rights

You may have rights regarding the personal information we hold about you, including requesting access to your information or asking us to correct or delete information where legally applicable.

If you have any questions about how we handle your information, please contact us using the details provided on our website.

Cookies

Our website may use cookies and similar technologies to help improve website functionality and user experience. Cookies may also be used to understand how visitors interact with our website.

You can manage or disable cookies through your browser settings.